UNWANTED SOLICITATION AND HANDBILLS
AT YOUR HOME OR BUSINESS?
The Plano Police Department suggests you put a sign like this
on the front of your house if you do not want solicitors at your front door:
Please feel free to print this one and make your own, or:
YOU CAN MAKE A $5.00 DONATION TO WEST CREEK
AND WE WILL LAMINATE ONE FOR YOUR FRONT DOOR!
firstname.lastname@example.org for details...
The City of Plano has an ordinance prohibiting solicitation if a property owner
has a posted sign. A violation of this ordinance is a Class C misdemeanor and
may result in a fine up to $500.00. Many solicitation problems are effectively
handled when the citizen takes the following steps.
** TAKE THE FOLLOWING STEPS TO STOP SOLICITATION AT
YOUR HOME OR BUSINESS **
GUIDELINES FOR HANDLING UNWANTED SOLICITATIONS AND HANDBILLS
AT YOUR HOME
The City of Plano has an ordinance prohibiting solicitation if a residential
property owner has a posted sign directing No Solicitations or Handbills. A
violation of this ordinance is a Class C misdemeanor, and may result in a fine
up to $500.00. Many solicitation problems are effectively handled when the
citizen takes the following steps:
You must post a sign on your property stating that soliciting is prohibited.
Many people place this sign near or on the front porch or door. Remember, to be
in compliance with the City Ordinance, the sign must:
• Be in a conspicuous place where it can be seen approaching
• The waterproof sign must be at least 3” by 4” in size with
words to this effect:
“NO SOLICITATION OR HANDBILLS.”
• Letters on the sign must be at least 2/3” in height.
IF YOU’VE DONE THE ABOVE AND THOSE PESKY HANDBILLS AND SOLICITORS ARE STILL
Sometimes posting a sign is not enough to deter solicitors. If you are still
getting unwanted handbills or solicitors, it is time for you to file a Citizen’s
Complaint for Handbill Solicitation with the Police Records Department.
To obtain a Citizen’s Complaint for Handbill Solicitation form:
• Call 972-941-2507 (Police Permits Coordinator) and ask that
an application be mailed, faxed or emailed to you, or
• Stop by the Police Records Department (909 14th Street or
7501A Independence Pkwy), during business hours and pick up a Complaint form, or
• Download the Handbill Citizen Complaint form available
online at the City of Plano website under “Request City Services”, then
“Solicitation Complaint Process”.
• A separate written Citizen’s Complaints for Handbill
Solicitation must be submitted for each offense.
• A picture of your “No Solicitation or Handbills” sign and
the actual handbill, with the date it was left, must be attached to the
• The Application must be sworn to and notarized. If you do
not have access to a notary, come to the Police Records Department and one of
the staff will notarize your signature.
• In order to prosecute the offense successfully, YOU must
provide sufficient information to identify the person who left the handbill.
• Plano’s Solicitor ordinance requires solicitors to show
their Solicitor’s Permit and government photo ID to any person requesting this
You have the right to obtain the name, address and solicitor - employer of any
solicitor or handbill distributor at any time.
• Drop off the notarized Citizen’s Complaint for Handbill
Solicitation, with the photo of the “No Solicitation or Handbill” sign and the
at the Police Records Department 909 14th Street or 7501A
Address it to the attention of Gayle Ross, Police Permits
• You may also mail the notarized Complaint with the photo
and handbill attached to:
Many of these cases are resolved without the need for a trial. In the event a
trial is required, you will need to appear in court to testify about your
If you have questions about this process, please contact:
Here is the link to the GUIDELINES FOR HANDLING UNWANTED
SOLICITATIONS AND HANDBILLS AT YOUR HOME:
Here is the link to the CITIZEN’S COMPLAINT FOR HANDBILL
SOLICITATION and SWORN AFFIDAVIT forms: